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Introduction

With over a decade of experience we are one of the Nation’s most respected Security Companies, offering a full spectrum of Security Services backed by a new dynamic management team boasting an extensive skill set and innovative thinking.

 

Recall is thus directed towards achieving the following objectives:

  • To provide the customer with a high level of confidence and provide an assurance that services supplied to an order will comply with an agreed specification
  • To contribute to the profit of the company against the cost of potential losses.
  • To improve communication between all departments and functions.
  • To improve managerial services skills, and to install the need for self-discipline and attention to detail in all
    personnel activities of Recall Security.
  • To reduce the time spent by the personnel in the rectification of deficiencies.

Recall Security originated in South Africa in 2001 and is a wholly owned South African entity. Through constant strategic development, Recall is one of the leading financially sound security companies in the country. We believe in value added services to enhance our business.

Our multi-disciplinary services provide our clients with solutions to complex issues that face all sectors of commerce and industry today. These services are provided at a variety of levels and offer solutions to unique security requirements to ensure a safe and secure environment.

Recall Security is an integrated group of highly trained specialists and security personnel providing cost effective solutions and specialist services in a wide range of disciplines in the security industry.

Our core business is to provide well trained security officers and implement excellent security systems, build long term relationships with our clients and to continue to be one of the leading role players in the security industry, not only by the number of security officers we employ but by protecting our clients’ bottom line relations. We consider each of our clients to be true business partners.

Personnel

Personalized Service is one of the characteristics that set Recall apart from other companies. This service is provided by staff that is diverse in age, background, culture and gender. When we recruit our employees, we look for individuals who have strong interpersonal communication skills and demonstrate the ability to learn quickly, make decisions and solve problems. We take our reputation seriously. That is why we take the utmost care in recruiting, screening and training our employees to meet one of the highest standards in the industry — our own!

When selecting employees for our clients, our schedulers carefully select the right employee for the right assignment. This personal touch is essential to the success of our Company and our client’s satisfaction.

Management

The difference in quality between Security Companies has always been and remains to be determined by the degree in which ownership and senior management wishes to exert itself. With stable ownership and management, our Company is capable and dedicated to providing the finest quality of services available. Recall offers unequaled experience and dependability in our staff.

Our Management Team consists of career professionals with decades of experience in Security, Law Enforcement and safety. Each Management Representative brings an element of knowledge to the company and broadens the experience of our Management Team to the benefit of our clients. We pride ourselves on having the most extensive management support resources of any local company. These management representatives are available 24 hours a day for immediate response and solutions to any emergency or concern.

All members of our Management Team were raised in South-Africa with extensive experience in the local trends and needs of the market. We keep current in our training and insure that commitment to Service, Quality and Excellence is maintained and constantly upgraded. Managers will be trained in all aspects of your needs, expectations and requirements. The Manager will be able to quickly train new employees who may be assigned to your account. This experience and knowledge enhances the skilled and efficient performance of our employees. Managers perform random, scheduled post and employee inspections on a regular basis to insure that the Services we provide to you are being performed as contracted.

They will keep regular contact with you to discuss any issues related to our service and to implement any changes or corrective action, if needed. Working together as a team for so many years allows us to provide you a comprehensive professional view towards addressing your needs. We are creative and innovative in our approach to problem solving. We understand the economics of your businesses and are committed to develop plans and recommendations that will help you achieve you goals and objectives.

Summary

RECALL will strive to achieve and sustain its Vision by adhering to the following Objectives:-

  • Providing Creditable Services Solutions to all its clients;
  • Commissioning Comprehensive, Professional and Cost-Effective Services to all;
  • Dedicating impeccable Service Solutions Mix that satisfies the needs of the clientele whilst complying with the socio-economic needs of the Country in its entirety.
  • Always acting Swiftly, Awesomely and Efficiently against any potential threats to our clients’ interest and properties;
  • Will endeavor to increase our market share exponentially, each year, through extraordinary Marketing Plan; and Guaranteeing Empowerment of Previously Disadvantaged Communities in compliance with our Government’s Directive and Legislation’s.
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